Animal Surrender Service
Providing a Safe Haven for Reptiles, Amphibians, and Insects in Need.
Service Description
Notice: We are currently not accepting surrenders, as our rescue is at capacity. Please check back with us soon for updates. At Zoology, we understand that circumstances may arise where you can no longer care for your exotic pet. Our Animal Surrender Service is designed to provide a compassionate, safe, and responsible option for those needing to rehome reptiles, amphibians, or insects. Whether it’s due to personal challenges, changes in your living situation, or other unforeseen circumstances, we are here to help ensure your pet is cared for in a loving environment. What We Accept: We primarily focus on reptiles, amphibians, and insects. If you are considering surrendering another type of exotic animal, please reach out to discuss your situation, and we’ll do our best to assist or provide alternative recommendations. Our Surrender Process: Contact Us – Before bringing your pet to our facility, please fill out our online contact form. Provide us with any information that will help us understand your pet’s needs and current condition. You can also contact us via phone or email for further guidance. Health Assessment – Once we can accept your pet, our experienced staff will conduct a thorough health assessment to ensure the animal is healthy and to address any potential care needs. If the animal is beyond the experience of our staff then we will have one of our veterinarian partners perform the assessment. Rehoming – Our goal is to find the best possible home for every surrendered animal. While some may stay with us permanently, others will be rehomed to responsible individuals or organizations that meet our high standards of care. Why Choose Zoology? Expert Care: With a team of dedicated staff, we specialize in the care of reptiles, amphibians, and insects, ensuring your pet receives the best attention and treatment. Compassionate Approach: We know that surrendering a pet can be a difficult decision, and we are committed to making the process as smooth and supportive as possible. Thank you for considering us as a safe haven for your beloved pet.
Cancellation Policy
1. Accepted Species We only accept reptiles, amphibians, and insects. No other species will be accepted. Please contact us if you are unsure whether your animal qualifies. 2. Surrender Process Contact Us: All surrenders must be arranged in advance by filling out our online contact form or calling 616-608-3932. ID Requirement: A valid government-issued ID is required at the time of surrender. Approval Required: Animals must be approved for surrender before they are brought in. We do not accept walk-ins. 3. Conditions for Acceptance We accept healthy, sick, or injured animals but **do not accept: Endangered species. Species outside the reptiles, amphibians, or insects category. 4. Transfer of Ownership Permanent Ownership Transfer: Once an animal is surrendered, ownership is transferred permanently. You will no longer have rights to the animal, and we cannot guarantee follow-ups or visitation. 5. Surrender Fee $250 Fee: A mandatory, non-refundable fee of $250 is required for all surrenders. The fee covers the animal’s care and helps support zoo operations. 6. Rehoming and Retention Rehoming: We will attempt to rehome the animal if appropriate. Permanent Residency: Some animals may stay with us permanently depending on their health and behavior. Wild Release: We will consider wild release if the animal is eligible and able to survive in its natural environment. End-of-Life Care: Euthanasia will only be performed on the advice of a veterinarian when an animal’s quality of life is deemed too low to continue humane care. It will never be performed due to space limitations. 7. Legal Compliance We comply with all local, state, and federal laws regarding the care, surrender, and rehoming of animals. 8. End-of-Life Decisions Zoology, LLC reserves the right to make all end-of-life decisions for surrendered animals, based on veterinary recommendations. 9. Assistance with Alternative Resources If we cannot accept your animal, we are happy to offer recommendations for other facilities that may be able to help. Agreement By surrendering an animal, you agree to the terms of this policy. The surrender is final, and all decisions regarding the animal's care, rehoming, or end-of-life care are made by Zoology, LLC.
Contact Details
447 Standale Plaza Northwest, Walker, MI, USA
616-608-3932
jscoby@zoologyzoos.com